FAQ
Most frequently questions and answers
Yes, of course. All of our technicians are fully insured. If you need proof we can show you a document of our insurance when we arrive.
We’d love to give you a price list but all homes are different shapes and sizes. You will have to contact us to get your quotation. If you can provide us with your address and measurements of your home we will be able to give you a price over the phone. We also have a free in-person quotation service.
You can pay in many different ways. We accept cash, cheque, Revolut and bank card. We have a card reader that you can use if you don’t have cash. A VAT rate of 13.5% is included in our invoices.
The services we offer are Tile & grout cleaning – deep clean of your tiles and grout. We also polish natural stone floors like marble. Carpet & upholstery cleaning – Steam cleaning your carpets and upholstery along with removing stains and odours. We also power wash driveways, paths and patios.
After we clean your carpets and upholstery, we dry them off as much as we can with air blowers. In summer, your carpets and upholstery will dry much faster compared to winter time. For your carpets and upholstery to fully dry they made need 6 – 8 hours in a well ventilated area but this also depends on the fabric.
We use imported carpet cleaning machinery that comes from the UK. This carpet cleaning equipment is top of the range and does a great job cleaning your carpets. The machine we have now is called the Airflex Storm. This allows us to clean with over 200 feet of hosing so we can cover large areas or houses.
For our power washing services, we used the Honda GX390. This a powerful and reliable machine that will do a great job removing the algae and dirt from your driveways, patios or paths. With over 50 feet of hosing, we can cover most standard size homes without taking the machine off the van.
Our tile cleaning and grout cleaning service is done by using a floor buffer machine with a soft nylon brush that gets in between the grout lines. Our tile cleaner/grout cleaner is sprayed on first. Then it’s agitated with our floor buffer and all the dirt is extracted using our extraction machine. This leaves your tiles and grout lines gleaming. 99% of the time we will get your grout lines back to their original colour.
Yes we can clean the grout haze from your tiles and grout. Usually grout haze is set after a poor installation service. If you have ceramic tiles or porcelain tiles we can used an acid cleaner that will help remove the grout haze from your tiles.