Privacy Policy for Showpiece Cleaning

Last Updated: September 2026

At Showpiece Cleaning (“we,” “our,” or “us”), we are committed to protecting your personal data and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and safeguard your information when you visit [https://showpiece.ie](https://showpiece.ie) or engage our cleaning services across Limerick, Clare, and Tipperary.

1. Data Controller Information

• Business Name: Showpiece Cleaning
• Owner & Operator: Michael Barry
• Base Location: Castletroy, Co. Limerick, Ireland
• Email: Michael@showpiece.ie
• Phone / WhatsApp: 087 786 4233

2. Information We Collect

We collect personal data that you voluntarily provide when requesting a quote, contacting us, or booking a service:

• Contact Data: Name, phone number, email address, and physical address or Eircode.
• Service Details: Information regarding your property, service requirements, and any photos uploaded or sent via WhatsApp/email for quote estimates.
• Communication Data: Records of any correspondence sent through web forms, emails, or phone messages.

3. Google & Third-Party Analytics Tracking

Our website utilizes Google services—including Google Analytics and Google Tag Manager—to monitor and analyze website traffic, user interactions, and performance.

• What Google Tracks: Google uses cookies, tracking pixels, and IP addresses to gather statistical data such as pages visited, time spent on site, referral sources, device types, screen resolutions, and general geographic location.
• Purpose of Tracking: This data helps us understand user behavior, optimize website functionality, fix technical issues, and measure advertising performance to provide a better service.
• Data Processing by Google: The information generated by cookies regarding your use of showpiece.ie is transmitted to and stored on Google servers. Google processes this information on our behalf to generate anonymized reporting.
• Managing & Opting Out: You can control, block, or delete cookies via your web browser settings. To opt out of Google Analytics tracking across all websites, visit the Google Analytics Opt-out Browser Add-on.

4. How We Use Your Personal Data

We use your data strictly for legitimate business purposes, including:

• Providing detailed price quotes and scheduling cleaning appointments.
• Delivering our exterior (power washing, softwashing, roof cleaning) and interior cleaning services.
• Communicating service updates, booking confirmations, or guarantee reminders (such as our 3-year roof care or 6-month tarmac care programs).
• Complying with legal, tax, and accounting obligations under Irish and EU law.

5. Legal Basis for Processing (GDPR)

We process your personal information under the following legal grounds under the General Data Protection Regulation (GDPR):

• Contractual Necessity: Processing required to fulfill a quote request or complete a contracted cleaning job.
• Legitimate Interests: Analyzing website usage via Google Analytics to improve business operations and customer experience.
• Legal Obligation: Maintaining financial records for VAT and revenue compliance in Ireland.

6. Data Sharing & Third-Party Services

We do not sell, rent, or trade your personal information. Data is only shared with trusted service providers who assist in operating our business:

• Google Workspace: Secured cloud storage and email management for customer communications.
• WhatsApp (Meta): Used for direct communication and receiving property photos for rapid quote estimates.
• Legal Authorities: Disclosed only if required by law, court order, or regulatory authority.

7. Data Security & Retention

We employ standard administrative and technical safeguards to keep your personal data secure. Personal information related to quotes and bookings is retained only for as long as necessary to service your account, maintain warranty records, and fulfill legal tax reporting requirements.

8. Your Rights Under GDPR

If you are a resident of Ireland or the European Union, you hold the following rights regarding your personal data:

• Right of Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request corrections to incomplete or inaccurate data.
• Right to Erasure (“Right to be Forgotten”): Request deletion of your personal data where legally permissible.
• Right to Restrict or Object: Object to or restrict certain processing activities.
• Right to Data Portability: Request transfer of your data to another provider in a structured format.

To exercise any of these rights, please contact Michael Barry at Michael@showpiece.ie or via phone at 087 786 4233.